shipping & minimums

Shipping Policy

Because you want your products shipped sustainably and super quickly, read on to find out how much it will cost and how long it will take to get them from the air into your hair!

How much is shipping?

Shipping is free with our minimum order. We have warehouses in the following countries and shipping minimums are:

  • USA: $119 USD ($15 ship fee if below minimum order)
  • Canada: $135 CAD  ($15 ship fee if below minimum order)
  • Australia: $160 AUD ($15 ship fee if below minimum order)

For all other countries, we ship globally from our US warehouse. Shipping is free with orders $250+ USD, otherwise a $50 USD flat rate shipping fee applies. Note that your order may be subject to duty or other import taxes.

    Where do you ship from?

    We work with plastic-free warehouse partners in the following hubs around the world to store and ship our products:

    • Idaho, USA
    • Ontario, Canada
    • Sydney, Australia

    We also work with distributors in Australia and Denmark. Please contact plasticfree@kooshoo.com or wholesale@kooshoo.com for more information.

    How long will it take to receive my order?

    Our goal is to get you your KOOSHOO products as quickly as possible. For this reason, we store our products in warehouses around the world, to help minimize shipping times and distance. For domestic orders in one of the countries mentioned above you can expect a 3-7 day* ship time. All warehouses ship 100% plastic-free.

    *Please Note: International orders will take longer and may be subject to duties and import taxes, especially on higher value orders. These fees are the sole responsibility of the customer. We do our best to choose shipping options that minimise these charges but ultimately, they are levied at a country level and outside of our control.

    Will my order ship plastic-free?

    Yes. We work with warehouse partners around the world that are committed to environmentally responsible practices. Every one of our warehouse partners (USA, Canada, Australia) ships 100% plastic-free on all KOOSHOO orders.

    We use FSC certified recycled paper shipping envelopes for most shipments. If you place a larger order, we may choose to ship that order in a recycled-content box and will use paper-based tape to seal it.